Where is BOUNCE located?

Check out our Map & Prices page for our location.

What is the size and age limit?

One of the great things about trampolining is that anyone can do it, from young children to their parents and even grandparents. However to ensure everyone is safe, we do have age and size limits designed to make sure big people don’t accidentally bump into small people.

For all ticket types you must be 3 years or older and with the exception of Junior Jumpers, miniBOUNCE and JJ Parties a minimum of 110cm tall (3.8 feet).

For added safety we have a weight limit on the trampolines of 120KG, if you are above this weight, you will be unable to BOUNCE.

Do I need to book in advance?

We recommended booking in advance to ensure you can jump when you want. Weekends and holidays sell out in advance and walk-ins cannot be accommodated if we are sold out. Click BOOK NOW to check availability and make a session booking.

I don’t have a credit card. Can I pay when I get there?

Unfortunately all bookings must be paid online through the payment portal at booking stage. If you are unable to do this online, you can make a booking over the counter with cash or eftpos, however this will mean you are not booking in advance and run the risk of missing out or waiting for a session with available space.

Is my booking refundable or transferrable?

All bookings are non-refundable and non-transferrable. If you have further concerns about this please contact us 04 3211 400 or email info@bounce.ae

What time should I arrive for my booking?

Doors open at 09:45am on Weekdays and 8:45am on Weekends. For all other sessions we recommend arriving 15 min prior to booked time to check in.

What if I have questions and want to talk to someone?

Give us a call on 04 3211 400 to speak to a Bounce customer service team member.

What type of ticket should I buy?

General Access

These sessions for jumpers over 110cm in height are available all hours. Access all area’s subject to availability – The performance area is restricted to jumpers over 125cm in height and who have the required skills to use the olympic trampolines and The Wall.

Junior Jumpers

For jumpers 3 years and above but under 110cm in height (usually under 6 years old). Available to book only where JJ symbol is displayed. Junior Jumpers can access most areas and have a dedicated section in the free jumping arena. For their safety, this area is restricted to jumpers under 110cm only.

MiniBounce

A structured development program for kids aged 3 to 5 years old.

What do I wear & are there change rooms available?

We recommend athletic clothing with some stretch. Baggy jeans are fine or tracksuit pants and long sleeve shirts are recommended. BOUNCE socks with grip are compulsory to avoid slipping. These are included in your admission fee and are yours to keep to be used again at all subsequent visits. There are no change rooms at Bounce, however bathrooms are available on both levels to change in, keep in mind space is limited.

Can I bring my own food?

Due to our food health & safety policy, no self-catering is allowed.

Do you have lockers?

Bounce has OPEN cube lockers. Paid lockable lockers are also available to store your valuables at the prices below:

Small Locker – 1.5 hrs – AED 5
Big Locker – 1.5 hrs – AED 10

Do you offer group rates?

Yes – A discount applies for any booking of 10 or more people. Click here for prices.

Do you sell gift vouchers?

Yes. Our 5, 10 & 20 multi-visit passes are the ultimate gift of for birthdays, Christmas or for anyone wanting to get airborne! To purchase a gift voucher come into the venue or contact us 04 3211 400.

Is there a weight limit?

Based on the trampoline manufacturer’s safety standards, the weight limit for an individual jumper at BOUNCE is 120kg. Our policy is to recommend that anyone with individual weight-related concerns consult a physician and receive medical clearance for rigorous physical activity on an unstable surface before engaging in trampoline jumping at BOUNCE.

Can I use ‘The Wall’ and ‘Performance Arena’?

This area is recommended for experienced jumpers only, patrons must be over 125cm in height to use the performance trampolines.

Is jumping at BOUNCE good for me?

Yes. Trampolining is one of the best form of exercise there is! Click here for the health benefits of trampolining.

Is BOUNCE safe?

Safety is the number one priority at BOUNCE. For details see the safety section.

How do I find out more info?

Please call our friendly customer service team on 04 3211 400. Our phone lines operate between 10:00am and 7:00pm, Sunday to Saturday. Or send us an email to info@bounce.ae

What are the dimensions of party room tables?

The dimensions of party room tables are 180 CM in Length and 100 CM in Width.