Frequently Asked Questions
There are no age restrictions, but in order to ensure the safety of our bouncers, Junior Jumpers must be able to walk unassisted and must be under 110cms
We recommended booking in advance to ensure you can jump when you want. Weekends and holidays sell out in advance and walk-ins cannot be accommodated if we are sold out. Click Book Now to check availability and make a session booking.
We accept all major credit cards and debit cards, so it’s easy to book in advance. If you are unable to book online then you can make a booking over the counter however by not booking in advance you run the risk of missing out or waiting for a session with available space.
We recommend arriving 15 min prior to booked time to check in.
Give us a call on 043211400 to speak to a BOUNCE customer service team member.
Check out our Pricing Page for a full list of ticket types and to find out which is right for you.
We recommend athletic and comfortable clothing. BOUNCE socks with grip are compulsory to avoid slipping, these are included in your admission fee when you visit BOUNCE and are then yours to keep.
Training/Closed shoes must be worn in X-Park areas & BOUNCE-X in Dubai Festival City Mall
Trainers are required for all BOUNCE-X areas. If you forgot your shoes, we’ll have trainers available for rent.
Children below 12 years old must be accompanied by a parent or guardian at all times.
Due to our food health & safety policy, no self-catering is allowed.
BOUNCE has open cube lockers and paid secure lockers available at each venue.
Yes – If your a group of 10 or more the rate will be AED 75 each per session instead of AED 85, click here to learn more about groups and events.
Yes – it’s MUCH cheaper with a Multi Visit Pass. Our 5, 10 & 20
Multi VisitPasses are available in venue for General Admission, Junior Jumper and Bounce Fit. With a Multi VisitPass, BOUNCE socks and a wristband, it’s the perfect ready-to-go present and the ultimate experience everyone loves! Available to purchase in venue.
Yes. Trampolining is one of the best form of exercise! Click here for the health benefits of trampolining.
Safety is the number one priority at BOUNCE. For details see the safety section.