Frequently Asked Questions

  1. We currently have an ever-increasing number of venues in the Middle East, as well as international. Check out our location pages for your closest venue.


    BOUNCE Dubai, Al Quoz

    BOUNCE Abu Dhabi

    BOUNCE Al Ain

  2. One of the great things about trampolining is that anyone can do it, from young children to grandparents!

    -For safety reasons, Junior Jumpers have a dedicated areas to jump (kids from walking age and under 110 cm)

  3. We recommend booking in advance. Weekends and holidays sell out in advance and walk-ins cannot be accommodated if so. Click Book Now to check availability and make a session booking.

  4. We accept all major credit cards and debit cards. If you are unable to book online then you can make a booking over the counter, however by not booking in advance you run the risk of missing out or waiting for a session with available space.

  5. All bookings are non-refundable and non-transferable. If you have further concerns about this please contact us on +971 4 304 9333 or email

  6. We recommend arriving 15 min prior to booked time to check in.

  7. Give us a call on +971 4 304 9333 to speak to a BOUNCE customer service team member.

  8. Check out our Booking Page for a full list of ticket types at your nearest venue.

  9. We recommend athletic and comfortable clothing. BOUNCE socks with grip are compulsory to avoid slipping, which can be purchased online or when you visit BOUNCE and are then yours to keep. Flat soled and closed toe shoes must be worn at all times in the Freerun.

  10. Children below 12 years old must be accompanied by a parent or guardian at all times.

  11. Due to our food health & safety policy, no self-catering is allowed.

  12. BOUNCE has open cube lockers and paid secure lockers available.

  13. Yes – we have discount rates for groups of 10 or more, click here to learn more about Groups and Events.

  14. Yes – we have a Multi Visit Pass that can be given as a gift. Our 10, 20 & 25 Multi Visit Passes are available in venue for General Admission, Junior Jumper and BOUNCE Fit. A Multi Visit Pass, BOUNCE socks and wristband is the perfect ready-to-go present! Available to purchase in venue.

  15. Please call our contact center crew on +971 4 304 9333 during the hours of 9:00 am – 9:00 pm everyday. Alternatively send us an email to

  16. Yes. Trampolining is one of the best forms of exercise! Click here for the health benefits of trampolining.

  17. Safety is the number one priority at BOUNCE. For details see the safety section.